FIND THE PERFECT POSITION FOR FUN AT THE AUSTIN INTERACTIVE AQUARIUM!
Available Positions
Office Administrator
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Office Administrator
Roles & Responsibilities:
- Answering all incoming phone calls
- Responding to all emails in a professional manner
- Providing basic and accurate information in-person and via phone/email
- Sorting and distributing mail
- Performing other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
- All other tasks as assigned
- Helping at the front desk when needed
- Assisting with any third party discrepancy
- Confirming and coordinating appointments
Requirements:
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Ability to pass a security background check and drug test
Job Types: Full-time, Part-time
Bird Specialist
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Bird Specialist
Essential Responsibilities:
- Participate in the primary care of the large parrots
- Routine cleaning and maintenance of the birdhouse and other bird areas
- Prepare food and feed according to established procedures
- Maintain all feeding and medical records
- Participate in behavioral enrichment
- Be able to handle Parakeet duties when needed
- Narrate and interact with birds during educational bird shows and answer guest questions
- Maintain professional working relationships with entire aquarium staff and maintain a professional appearance
- Be able to work both independently and as a team
- May plan and direct the work of junior trainees, interns, and volunteers
- Monitor and ensure safe working environments for birds, staff, and guests
- Public speaking and presentations during outreach events as required
- Responsible for training birds for shows and presentations
Requested Requirements:
- ** Minimum 2 Years Experience Required **
- Dedicated bird enthusiast.
- Candidates must be either U.S. citizens or permanent residents.
- Must be able to understand, communicate, and follow written and oral instructions
- Must have excellent public speaking skills over a microphone
- Candidates should be in good physical condition and capable of lifting up to 50 lbs.
- Able to work flexible hours, including weekends and holidays, as scheduled.
Job Types: Full-time, Part-time, Internship
Sales/Guest Services
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Sales/Guest Services
We’re looking for someone to fill a pivotal role in ensuring guest satisfaction at our aquarium. You will be focused on optimizing each guest’s experience by promoting memberships, token sales, and passing on overall knowledge of how our facility/encounters work.
The Ideal Candidate Will:
- Have one year or more of customer service, guest relations, or sales experience.
- Special consideration will be given to those who exhibit a proven track record of exemplary customer service/sales performance in other business fields with strong leadership abilities, excellent oral and written communication skills.
- Be incredibly friendly, love to smile, and have an uplifting and welcoming demeanor.
- Have good computer skills and POS experience.
- Check guests in a courteous manner using selling techniques to upsell tokens or memberships/annual passes.
- Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. If needed get a member of management involved to ensure 100% guest satisfaction.
- Be on time and reliable
- Provides a professional image at all times through appearance and dress.
Responsibilities:
- The fun, energetic attitude required
- Strong work ethic
- well-spoken, outgoing with no fear of rejection.
- Greet guests
- Check-in members
- sale memberships to guests
- explain pass and member benefits
- Sell annual pass memberships and receives a commission from each sale
- able to work with POS systems and handle cash/credit card transactions
- able to work weekends and holidays
- reliable transportation
- Ability to pass a security background check and drug test
- Restock items for each department.
- Interact with guests, have product knowledge, and be able to upsell customers by recommending products or services.
- Able to work in concessions/food handling area, guest admissions, and gift shop.
- Keep work area clean.
- Morning opening duties.
- Nightly Cleaning/closing duties.
Job Types: Full-time Part-time
Mermaid Entertainers
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Mermaid Entertainers
Roles & Responsibilities
- Keeping the dress-up room neat, and in order at all times. Hanging up/cleaning costumes and other equipment (makeup tools, wigs, etc.) properly after each use.
- Getting ready within 30-60 minutes, to be on the floor – in costume, by a certain time.
- Constant happy smiles, animated body language, and interacting with customers of all ages. Engaging guests to come up to interact with you, and take photos with you.
- Applying glitter tattoos to guests in exchange for tokens.
- Inventory of glitter and tattoo stencils daily. Inventory of makeup and other princess/mermaid needs weekly.
- Upselling animal food, and glitter tattoos
- Enhancing our guests’ experience and satisfaction
- Able to either stand most of the day (princess) or sit most of the day (mermaid).
- Answering basic questions about the facility itself (exhibit location, restroom location, etc.), and gaining a little knowledge about the animals.
Job Type: Part-time
Janitorial Workers
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Janitorial Workers
We are looking for a Janitor, or custodian, to take care of our buildings and carry out cleaning and maintenance. The goal is to keep our buildings in a clean and orderly condition. Please know this position is labor-intensive.
Responsibilities
- Clean and supply designated building areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc)
- Carry out heavy cleansing tasks and special projects
- Notify management of occurring deficiencies or needs for repairs
- Cooperate with the rest of the staff
- Follow all health and safety regulations
Skills
- Proven working experience as a janitor
- Knowledge of cleaning chemicals and supplies
- Integrity and ability to work independently
Job Type: Part-time/Full-time
Interaction Specialist
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Interaction Specialist
We need outgoing people to help create amazing guest interactive experiences with our many reptiles, birds, fish, and mammals. Qualities possessed for this position are high energy, engagement, friendliness, and confidence. A people person who enjoys sharing knowledge & love of animals and interaction with kids and adults alike.
Duties & Responsibilities
- Look over and care for the animals in the aviary
- do the opening and closing duties to keep the aviaries clean
- Carry an animal or work in an enclosure around the facility to enhance our guest’s interactive experience.
- Answers visitors’ questions about the facility and the animals, as necessary.
- Reports irregular behaviors of animals to management.
- Reports maintenance issues and potential safety hazards to management.
- Carries out duties and job assignments, delegated by appropriate management.
Desired Skills & Experience
- Candidates must possess the ability to interact and communicate well with guests and co-workers.
- Hands-on experience with birds, reptiles, and exotic mammals is a plus.
- The ability to lift and move up to 50 pounds with ease, able to stoop, bend, kneel, crawl, climb, jump, rake, sweep and carry objects for short distances, possess visual acuity appropriate for animal care and general safety practices, be able to remain on feet for long periods of time, and be able to lift and reach overhead.
- The ability to maintain a positive attitude while working individually and with others in a team environment is essential.
Job Types: Full-time, Part-time
Mammal Keeper
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Mammal Keeper
Duties & Responsibilities
- Training of animals for public encounters & medical behaviors.
- Providing enrichment behaviors.
- Prepares diets for the animal collection and cleaning animal holding areas.
- Responsible for the daily observation of animal health and welfare.
- Maintains daily reports and other records.
- Assists with the movement, capture, and restraint of animals.
- Assists with animal health procedures.
- Answers visitors’ questions about the facility and the animals, as necessary.
- Reports births, deaths, injuries, and/or other irregular behaviors of animals to management.
- Reports maintenance issues and potential safety hazards to management.
- Performs minor repairs and improvements of exhibits under supervision.
- Assists in training interns and volunteers.
- Public speaking in animal encounters, media events, and educational tours.
- Monitoring the health of animals, and medicating as necessary.
- Leading Educational/Interpretive Guided Tours for Schools, Birthday party groups, and other groups.
- Carries out duties and job assignments, delegated by appropriate management
Desired Skills & Experience
- Candidates must possess an excellent safety record, solid observational and record-keeping skills, strong work history with exotic mammals, and the ability to interact and communicate well with guests and co-workers.
- Desired skills include, but are not limited to, animal husbandry, operant conditioning, basic knowledge of training animals, environmental enrichment, exhibit maintenance, and minor repair.
- Hands-on experience caring for and/or training exotic animals such as lemurs, two-toed sloths, kinkajous, tamanduas, etc.
- Possess knowledge of disease recognition, husbandry, food preparation, nutrition.
- The ability to lift and move up to 50 pounds with ease, able to stoop, bend, kneel, crawl, climb, jump, rake, sweep and carry objects for short distances, possess visual acuity appropriate for animal care and general safety practices, be able to remain on feet for long periods of time, and be able to lift and reach overhead.
- Willingness to learn and master husbandry procedures exactly and without deviation.
- The ability to maintain a positive attitude while working individually and with others in a team environment is essential.
Job Types: Full-time, Part-time, Internship
Reptile Specialist
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Reptile Specialist
Duties & Responsibilities
- Handling and presentation of animals for public encounters.
- Prepares diets for the animal collection and cleaning animal holding areas.
- Responsible for the daily observation of animal health and welfare.
- Maintains daily reports and other records.
- Assists with the movement, capture, and restraint of animals.
- Assists with animal health procedures.
- Answers visitors’ questions about the Aquarium and the animals, as necessary.
- Reports births, deaths, injuries, and/or other irregular behaviors of animals to management.
- Reports maintenance issues and potential safety hazards to assistant management.
- Performs minor repairs and improvements of exhibits under supervision.
- Assists in training new keepers, interns, and volunteers.
- Public speaking in animal encounters, media events, and educational tours.
- Monitoring the health of animals, and medicating as necessary.
- Leading Educational/Interpretive Guided Tours for Schools, Birthday party groups, and other groups.
- Carries out duties and job assignments, delegated by appropriate management and Director of Husbandry.
Desired Skills & Experience
- Minimum 2 years experience with handling various reptile species, including tegus, caiman, alligator, pythons, hognose, skinks, and other assorted species.
- Candidates must possess an excellent safety record, solid observational and record-keeping skills, a strong work history, and the ability to interact and communicate well with guests and co-workers.
- Desired skills include, but are not limited to, animal husbandry, environmental enrichment, exhibit maintenance, and minor repair.
- Possess knowledge of disease recognition, husbandry, food preparation, and nutrition.
- The ability to lift and move up to 50 pounds with ease, able to stoop, bend, kneel, crawl, climb, jump, rake, sweep and carry objects for short distances, possess visual acuity appropriate for animal care and general safety practices, be able to remain on feet for long periods of time, and be able to lift and reach overhead.
- Willingness to learn and master husbandry procedures exactly and without deviation.
- The ability to maintain a positive attitude while working individually and with others in a team environment is essential.
- Sales experience preferred.
Job Types: Full-time, Part-time
Gift Shop Assistant
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Retail/Gift Shop Assistant
Responsibilities:
- Monitor stock levels
- re-stocking the gift shop
Visitor Experience:
- Create a friendly and knowledgeable sales environment
- Handle any customer issues or complaints appropriately
Qualifications:
- A passion for people, museums, zoos, and/or aquariums Minimum 1-year experience
- Experience in hospitality, retail, attractions, or cultural organizations preferred
- High school diploma required;
- Knowledge of POS. Ability to work with individuals from a wide variety of ethnic, cultural, and economic backgrounds
- Ability to identify and positively resolve visitor complaints as they arise.
- General knowledge of information technology and business software applications.
Additional Compensation:
Pay frequency:
Shift:
Job Type:
Inquire & Apply Today!
info@austinaquarium.com
512-222-5586
